To understand which tools help people most and to get SwitchMate in front of more families, teachers, and therapists who need it, we use general tracking tools:
You can turn all of this off: open the keyboard, tap the 🛠 caregiver button, and switch 📊 Anonymous usage stats to OFF. The choice is remembered on that device.
Signing in is never required. If you choose to sign in with Google (to sync settings across devices or send feedback), we store: your Google account id, your preferences, and a timestamp — in Google Firebase. If you send feedback, we store the name, email, and message you provide. Nothing else.
SwitchMate is used by people of all ages, including children, often with a parent, teacher, or therapist. It works fully without any account or sign-in, and usage statistics can be disabled as described above. We do not knowingly collect personal information from children; the sign-in and feedback features are intended for adults.
We use Google Firebase (authentication, database, hosting of sign-in) and Google Analytics. Their processing is governed by Google's own privacy terms. Payment support (pay-what-you-want) is handled entirely by Stripe; we never see your card details.
To delete your synced settings, feedback messages, or any data connected to your Google sign-in, email support@bestpolity.com from the address you signed in with, and we will remove it. On-device data (typing, predictions, settings) can be erased anytime by clearing your browser's site data — we never had a copy.
Best Polity LLC · 418 Broadway, Ste N, Albany, NY 12207
support@bestpolity.com
Our company-wide policy for other Best Polity products is at bestpolity.com/privacy-policy. This page also serves as the privacy policy and data-deletion instructions for Best Polity's internal publishing applications (e.g. the app used to post updates to our Facebook Page), which process no visitor data.